Refund & Cancellation Policy

Effective Date: Jan 15, 2026

This Refund & Cancellation Policy applies to purchases made on mirayaX.com, operated by MirayaX Private Limited. By placing an order on our website, you agree to the terms outlined below.

Refund Policy

At MirayaX Private Limited, we deal in consumable food products (natural honey). Due to the nature of our products, refunds are not available once an order has been placed.

However, customer satisfaction is important to us. If you have any concerns related to your order—such as product quality, packaging issues, or delivery-related problems—you are encouraged to contact our Customer Care team. We will review your concern and try our best to provide a fair and reasonable resolution.

Note: Resolution may include replacement or support assistance at the sole discretion of MirayaX Private Limited. No monetary refunds will be issued.

Cancellation Policy

• Order cancellation is allowed only within 2 hours of placing the order.
• Cancellation requests made after 2 hours will not be accepted, as orders may already be processed or dispatched.
• To request a cancellation, customers must contact Customer Care immediately with their order details.
• Once an order has been successfully canceled within the allowed time frame, no charges will be applied for that order.

How to Contact Customer Care

For cancellation requests or to share any concerns regarding your order, please contact us through our official support channels:

MirayaX Private Limited
Website: mirayaX.com
Email: hello@mirayaX.com
Phone: +91-955-5536-396

Policy Updates

MirayaX Private Limited reserves the right to modify or update this Refund & Cancellation Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.

By purchasing from mirayaX.com, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy.